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Parties

Frequently asked questions

Contents –
1. Before Your Party
2. During Your Party
3. Party Food & Dietary Requirements
4. Cake, Candles & Extras
5. After The Party
6. Bounce House Specifics
7. Disco Specifics

 

Before Your Party

1. How many children can attend a party?

Minimum and maximum numbers vary depending on the party type and room:

  • Under the Sea Room: Minimum 8 / Maximum 14

  • Pirate Room: Minimum 8 / Maximum 20

    Please note: Larger parties can be accommodated by combining the Pirate and Under the Sea rooms. The minimum number payable for this option is 24 children.

  • Disco Party: Minimum 8 / Maximum 20

  • Bounce House Party: Minimum 12 / Maximum 40

    Please note: To book more than 20 children, please contact us directly.

  • Laser Storm Party: Minimum 10 / Maximum 30

     



2. Do you provide party invitations?

Yes!

All parties include PDF printable invitations for you to print at home.

If you’re unable to print:

  • Invitations can be collected from Boomerang, or

  • We can post them to you for £10

Online invitations coming soon.



3. Can I change the number of children attending?

Soft Play Parties (Pirate, Under the Sea & Disco):
Yes — guest numbers can be changed, provided we are informed at least 24 hours before your party.

Bounce House Parties:
Additional guests can only be added if there is space available. Due to capacity limits, we ask that numbers are finalised as early as possible, as remaining spaces may be sold to the public.

Laser Storm Parties:
You may increase numbers up to a maximum of 30 guests.

Please note: Any additional guests must be paid for at the time of booking to guarantee availability.


4. Do you provide party bags?

Yes! Sweet bags are included for all party guests as part of your package.

Gluten-free sweets are available — just let us know in advance.
You’re also welcome to bring your own party bags if you prefer.



5. If I bring my own party bags, can the price be reduced?

Party sweet bags are included as part of the package, so the price remains the same.
However, you’re welcome to add our sweet bag contents into your own bags.



On the Day of the Party

1. What happens when we arrive?

Please check in at Reception on arrival. Our team will:

  • Confirm final guest numbers

  • Take any outstanding payments

  • Confirm food choices

A member of our Party Team will then take you to your party room once it’s ready.



2. When can we access the party room?

We aim to have your party room ready up to 15 minutes before your start time.

Earlier access may be possible depending on availability. Please contact us in advance if you would like to request this.


3. How long does the party last?

All Boomerang parties last 1 hour and 30 minutes.

Your party room is yours for the full duration.
We kindly ask that rooms are vacated within 10 minutes after the party to allow preparation for the next celebration.



4. Can we decorate the party room?

Yes — you’re welcome to bring:

  • A banner

  • Balloons

Please speak to our Party Team about the designated decoration areas.

For safety and room care:

  • No Blu Tack or Sellotape on walls

  • No confetti, please



5. Do parents need to pay to stay?

Parents and carers staying only for the party do not need to pay.

If siblings wish to use Boomerang and are not part of the party, normal admission charges apply.



Party Food & Dietary Requirements

1. What food options are available?

Food choices can be selected on the day or provided in advance with your guest list.

Hot food options (served with chips in individual baskets):

  • Chicken nuggets

  • Veggie nuggets

  • Cheese & tomato pizza

  • Sausages

  • Veggie sausages

  • Hot dogs

  • Fish fingers

If you would prefer a cold food option, please let us know at the time of booking.



2. Do you cater for dietary requirements?

Yes — we offer a range of alternatives:

  • Vegetarian / Vegan: Nuggets, sausages, pizza

  • Gluten-free: Nuggets, fish fingers, sausages

  • Dairy-free: Sausages, fish fingers, chicken nuggets

If you have additional dietary requirements, please contact us in advance to discuss.

Please note: Boomerang is a nut-free venue.



3. When is the food served?

Party food is served in your party room approximately 1 hour after the party starts.



Cake, Candles & Extras

1. Do you provide the birthday cake?

No — families bring their own cake.

If you experience a cake emergency, please speak to Reception and we’ll do our best to help or suggest local options.



2. Can you store our cake?

Yes — we’re happy to store your cake in our fridge or party prep area, subject to space availability.



3. Do you provide candles and cake knives?

Yes — we provide:

  • Candles

  • Matches

  • Cake knives

Please collect these from Reception and return them after use.



4. Can you make an announcement during the party?

Absolutely! Just ask a member of the Reception Team and we’ll make an announcement for you.



5. Do you offer desserts?

Desserts are not included as standard, however slushies can be added as an optional extra for all guests.



After the Party

1. What if not all the children turn up?

We don’t offer cash refunds for non-attending guests. However, you can:

  • Use the space for a sibling or extra guest, or

  • Receive a Boomerang return-to-play voucher for guests who didn’t attend



2. How do we receive the return-to-play voucher?

Vouchers are sent automatically by email to the address used at booking, shortly after your party ends.



3. Do you have bags for presents?

Yes — if you need help transporting presents to your car, just ask a team member. Bags are available.



Bounce House Specifics

1. Are socks included in the party package?

Yes — Bounce House socks are included for all party guests.

Please note: No other branded socks are permitted.



2. Can parents watch their children bounce?

Parents are not permitted inside the Bounce House for safety reasons.

An upstairs viewing area with CCTV is available.
Parents wishing to enter the Bounce House must purchase a ticket, complete a waiver, and wear Bounce House socks.



3. Do children need to watch a safety video?

Yes — all children must watch and understand the Bounce House safety briefing before bouncing.



Disco Party Specifics

1. How does the music work?

You’re welcome to play your own music. We can provide an aux lead and adapter (a small refundable deposit is required — £10 cash or a valuable item such as keys or a wallet).

Alternatively, we’re happy to play our in-house party playlist with fun, family-friendly pop classics.



2. Are lights and effects included?

Yes — a light-up dance floor, disco lighting, and effects are included to create a fun party atmosphere.

Soft Play Party FAQs

Before Your Party

1. How many children can attend a Soft Play party?

Party sizes vary depending on the room:

  • Under the Sea Room: Minimum 8 / Maximum 14

  • Pirate Room: Minimum 8 / Maximum 20

Please note: Larger parties can be accommodated by combining the Pirate and Under the Sea rooms. The minimum number payable for this option is 24 children.


2. Do you provide party invitations?

Yes!

All parties include PDF printable invitations for you to print at home.

If you’re unable to print:

  • Invitations can be collected from Boomerang, or

  • We can post them to you for £10

Online invitations coming soon.


3. Can I change the number of children attending?

Yes — for Soft Play parties, guest numbers can be changed on the day if required.


4. Do you provide party bags?

Yes — sweet bags are included for all party guests as part of your package.

Gluten-free sweets are available if required. Please let us know in advance.
You’re also welcome to bring your own party bags.


5. If I bring my own party bags, can the price be reduced?

Party sweet bags are included as part of the package, so the party price remains the same.

However, you’re very welcome to add our sweet bag contents into your own bags.


6. Is there anything I need to do before the party?

Yes — all Soft Play party guests must have a completed waiver.

You will need to:

  • Complete a waiver form for your child/ren

  • Provide a guest list including first name, last name, and date of birth

  • Provide food choices for each guest


7. How do I sign a waiver for my child?

Waivers can be completed online in advance.

Waiver stations are available on-site; however, these may be busy and could cause delays, so we strongly recommend completing waivers before arrival.


On the Day of the Party

1. What happens when we arrive?

Please check in at Reception on arrival.

Our team will:

  • Confirm final guest numbers

  • Take any outstanding payments

  • Confirm food choices

A member of our Party Team will then escort you to your party room once it’s ready.


2. When can we access the party room?

We aim to have your party room ready up to 15 minutes before your start time.

Earlier access may be possible depending on availability. Please contact us in advance if you would like to request this.


3. How long does the party last?

Soft Play parties run for 1 hour and 30 minutes.

Your party room is yours for the full duration.
We kindly ask that rooms are vacated within 10 minutes after the party ends to allow preparation for the next celebration.


4. Can we decorate the party room?

Yes — you’re welcome to bring:

  • A banner

  • Balloons

Please speak to our Party Team about designated decoration areas.

For safety and room care:

  • No Blu Tack or Sellotape on walls

  • No confetti, please


5. Do parents need to pay to stay?

Parents and carers staying only for the party do not need to pay.

If siblings wish to use Boomerang and are not part of the party, normal admission charges apply.


Party Food & Dietary Requirements

1. What food options are available?

Food choices can be selected on the day or provided in advance with your guest list.

Hot food options (served with chips in individual baskets) include:

  • Chicken nuggets

  • Veggie nuggets

  • Cheese & tomato pizza

  • Sausages

  • Veggie sausages

  • Hot dogs

  • Fish fingers

If you would prefer a cold food option, please advise us at the time of booking.


2. Do you cater for dietary requirements?

Yes — we offer a range of alternatives:

  • Vegetarian / Vegan: Nuggets, sausages, pizza

  • Gluten-free: Nuggets, fish fingers, sausages

  • Dairy-free: Sausages, fish fingers, chicken nuggets

If you have additional dietary requirements, please contact us in advance to discuss.

Please note: Boomerang is a nut-free venue.


3. When is the food served?

Party food is served in your party room approximately 1 hour after the party starts.


4. Can I order extra food to come out with the party?

Yes — additional children’s meals can be ordered.

Please inform the servery staff at the time of ordering that you would like the food to be served with the party.


Cake, Candles & Extras

1. Do you provide the birthday cake?

No — families bring their own cake.

If you experience a cake emergency, please speak to Reception and we’ll do our best to help or suggest local options.


2. Can you store our cake?

Yes — we’re happy to store your cake in our fridge or party prep area, subject to space availability.


3. Do you provide candles and cake knives?

Yes — we provide:

  • Candles

  • Matches

  • Cake knives

  • Napkins

Please collect these from Reception and return them after use.


4. Can you make an announcement during the party?

Absolutely! Just ask a member of the Reception Team and we’ll be happy to make an announcement for you.


5. Do you offer desserts?

Desserts are not included as standard.
However, slushies can be added as an optional extra for all guests.


After the Party

1. What if not all the children turn up?

We don’t offer cash refunds for non-attending guests.

However, you can:

  • Use the space for a sibling or extra guest, or

  • Receive a Boomerang return-to-play voucher for guests who didn’t attend


2. How do we receive the return-to-play voucher?

Vouchers are sent automatically by email to the address used when booking, shortly after the party ends.


3. Do you have bags for presents?

Yes — if you need help transporting presents to your car, just ask a team member. Bags are available.

Bounce House Party FAQs

Before Your Party

1. How many children can attend a Bounce House party?

Bounce House parties have:

  • Minimum: 12 children

  • Maximum: 40 children

Parties with more than 20 children must be booked by contacting our Party Team directly.




2. Do you provide party invitations?

Yes!

All parties include PDF printable invitations for you to print at home.

If you’re unable to print:

  • Invitations can be collected from Boomerang, or

  • We can post them to you for £10

Online invitations coming soon.




3. Can I change the number of children attending?

Additional guests can only be added if space is available within the Bounce House.

Due to capacity limits, we ask that numbers are finalised as early as possible, as any remaining spaces may be booked by the public.

Please note: Any additional guests must be paid for at the time of booking to guarantee availability.




4. Do you provide party bags?

Yes — sweet bags are included for all party guests as part of your package.

Gluten-free sweets are available if required. Please let us know in advance.
You’re also welcome to bring your own party bags.




5. If I bring my own party bags, can the price be reduced?

Party sweet bags are included as part of the package, so the party price remains the same.

However, you’re very welcome to add our sweet bag contents into your own bags.




6. Is there anything I need to do before the party?

Yes — all Bounce House party guests must have a completed waiver.

You will need to:

  • Complete a waiver form for your child/ren

  • Provide a guest list including first name, last name, and date of birth

  • Provide food choices for each guest

Please note: Guests without a completed and up-to-date waiver will not be able to bounce until a waiver is completed.




7. How do I sign a waiver for my child?

Waivers can be completed online in advance.

Waiver stations are available on-site; however, these may be busy and could cause delays, so we strongly recommend completing waivers before arrival.




On the Day of the Party

1. What happens when we arrive?

Please check in at Reception on arrival.

Our team will:

  • Confirm final guest numbers

  • Take any outstanding payments

  • Confirm food choices

A member of our Party Team will then escort you to your party room once it’s ready.




2. When can we access the party room?

We aim to have your party room ready up to 15 minutes before your start time.

Earlier access may be possible depending on availability. Please contact us in advance if you would like to request this.




3. How long does the party last?

Bounce House parties last 1 hour and 30 minutes.

Your party room is yours for the full duration.
We kindly ask that rooms are vacated within 10 minutes after the party ends to allow preparation for the next celebration.




4. Can we decorate the party room?

Yes — you’re welcome to bring:

  • A banner

  • Balloons

Please speak to our Party Team about designated decoration areas.

For safety and room care:

  • No Blu Tack or Sellotape on walls

  • No confetti, please




5. Do parents need to pay to stay?

Parents and carers staying only for the party do not need to pay.

If siblings wish to use the Bounce House and are not part of the party, an online booking will be required.




Party Food & Dietary Requirements

1. What food options are available?

Food choices can be selected on the day or provided in advance with your guest list.

Hot food options (served with chips in individual baskets):

  • Chicken nuggets

  • Veggie nuggets

  • Cheese & tomato pizza

  • Sausages

  • Veggie sausages

  • Hot dogs

  • Fish fingers

If you would prefer a cold food option, please advise us at the time of booking.




2. Do you cater for dietary requirements?

Yes — we offer a range of alternatives:

  • Vegetarian / Vegan: Nuggets, sausages, pizza

  • Gluten-free: Nuggets, fish fingers, sausages

  • Dairy-free: Sausages, fish fingers, chicken nuggets

If you have additional dietary requirements, please contact us in advance to discuss.

Please note: Boomerang is a nut-free venue.




3. When is the food served?

Party food is served in your party room approximately 1 hour after the party starts.




4. Can I order extra food to come out with the party?

Yes — additional children’s meals can be ordered.

Please inform the servery staff at the time of ordering that you would like the food to be served with the party.




Cake, Candles & Extras

1. Do you provide the birthday cake?

No — families bring their own cake.

If you experience a cake emergency, please speak to Reception and we’ll do our best to help or suggest local options.




2. Can you store our cake?

Yes — we’re happy to store your cake in our fridge or party prep area, subject to space availability.




3. Do you provide candles and cake knives?

Yes — we provide:

  • Candles

  • Matches

  • Cake knives

  • Napkins

Please collect these from Reception and return them after use.




4. Can you make an announcement during the party?

Absolutely! Just ask a member of the Reception Team and we’ll be happy to make an announcement for you.




5. Do you offer desserts?

Desserts are not included as standard.
However, slushies can be added as an optional extra for all guests.




After the Party

1. What if not all the children turn up?

We don’t offer cash refunds for non-attending guests.

However, you can:

  • Use the space for a sibling or extra guest, or

  • Receive a Boomerang return-to-play voucher for guests who didn’t attend




2. How do we receive the return-to-play voucher?

Vouchers are sent automatically by email to the address used when booking, shortly after the party ends.




3. Do you have bags for presents?

Yes — if you need help transporting presents to your car, just ask a team member. Bags are available.




Bounce House Specifics

1. Are socks included in the party package?

Yes — Bounce House socks are included for all party guests.

Please note: No other branded socks are permitted.



2. Can parents watch their children bounce?

Parents are not permitted inside the Bounce House for safety reasons.

An upstairs viewing area with CCTV is available.
Parents wishing to enter the Bounce House must purchase a ticket, complete a waiver, and wear Bounce House socks.



3. Do children need to watch a safety video?

Yes — all children must watch and understand the Bounce House safety briefing before bouncing.

Laser Storm Party FAQs

Before Your Party

1. How many children can attend a Laser Storm party?

Laser Storm parties have:

  • Minimum: 10 children

  • Maximum: 30 children




2. Do you provide party invitations?

Yes!

All parties include PDF printable invitations for you to print at home.

If you’re unable to print:

  • Invitations can be collected from Boomerang, or

  • We can post them to you for £10

Online invitations coming soon.




3. Can I change the number of children attending?

Yes — you can increase your party number up to a maximum of 30 guests, subject to availability.




4. Do you provide party bags?

Yes — sweet bags are included for all party guests as part of your package.

Gluten-free sweets are available if required. Please let us know in advance.
You’re also welcome to bring your own party bags.




5. If I bring my own party bags, can the price be reduced?

Party sweet bags are included as part of the package, so the party price remains the same.

However, you’re very welcome to add our sweet bag contents into your own bags.




6. Is there anything I need to do before the party?

Yes — all Laser Storm party guests must have a completed waiver.

You will need to:

  • Complete a waiver form for your child/ren

  • Provide a guest list including first name, last name, and date of birth

  • Provide food choices for each guest




7. How do I sign a waiver for my child?

Waivers can be completed online in advance.

Waiver stations are available on-site; however, these may be busy and could cause delays, so we strongly recommend completing waivers before arrival.




On the Day of the Party

1. What happens when we arrive?

Please check in at Reception on arrival.

Our team will:

  • Confirm final guest numbers

  • Take any outstanding payments

  • Confirm food choices

A member of our Party Team will then escort you to your party room once it’s ready.




2. When can we access the party room?

We aim to have your party room ready up to 15 minutes before your start time.

Earlier access may be possible depending on availability. Please contact us in advance if you would like to request this.




3. How long does the party last?

Laser Storm parties run for 1 hour and 30 minutes.

Your party room is yours for the full duration.
We kindly ask that rooms are vacated within 10 minutes after the party ends to allow preparation for the next celebration.




4. Can we decorate the party room?

Yes — you’re welcome to bring:

  • A banner

  • Balloons

Please speak to our Party Team about designated decoration areas.

For safety and room care:

  • No Blu Tack or Sellotape on walls

  • No confetti, please




5. Do parents need to pay to stay?

Parents and carers staying only for the party do not need to pay.

If siblings wish to use Boomerang and are not part of the party, normal admission charges apply.




Party Food & Dietary Requirements

1. What food options are available?

Laser Storm parties include homemade pizza and chips as standard.

Alternatively, food choices can be selected on the day or provided in advance with your guest list.

Hot food options (served with chips in individual baskets) include:

  • Chicken nuggets

  • Veggie nuggets

  • Cheese & tomato pizza

  • Sausages

  • Veggie sausages

  • Hot dogs

  • Fish fingers

If you would prefer a cold food option, please advise us at the time of booking.




2. Do you cater for dietary requirements?

Yes — we offer a range of alternatives:

  • Vegetarian / Vegan: Nuggets, sausages, pizza

  • Gluten-free: Nuggets, fish fingers, sausages

  • Dairy-free: Sausages, fish fingers, chicken nuggets

If you have additional dietary requirements, please contact us in advance to discuss.

Please note: Boomerang is a nut-free venue.




3. When is the food served?

Party food is served in your party room approximately 1 hour after the party starts.




Cake, Candles & Extras

1. Do you provide the birthday cake?

No — families bring their own cake.

If you experience a cake emergency, please speak to Reception and we’ll do our best to help or suggest local options.




2. Can you store our cake?

Yes — we’re happy to store your cake in our fridge or party prep area, subject to space availability.




3. Do you provide candles and cake knives?

Yes — we provide:

  • Candles

  • Matches

  • Cake knives

  • Napkins

Please collect these from Reception and return them after use.




4. Do you offer desserts?

Desserts are not included as standard.
However, slushies can be added as an optional extra for all guests.




After the Party

1. What if not all the children turn up?

We don’t offer cash refunds for non-attending guests.

However, you can:

  • Use the space for a sibling or extra guest, or

  • Receive a Boomerang return-to-play voucher for guests who didn’t attend




2. How do we receive the return-to-play voucher?

Vouchers are sent automatically by email to the address used when booking, shortly after the party ends.




3. Do you have bags for presents?

Yes — if you need help transporting presents to your car, just ask a team member. Bags are available.



Laser Storm Party Specifics

1. Do children receive a safety briefing?

Yes — all players receive a full safety briefing before their Laser Storm session begins.


Disco Party FAQs

Before Your Party

1. How many children can attend a Disco party?

Disco parties have:

  • Minimum: 8 children

  • Maximum: 20 children



2. Do you provide party invitations?

Yes!

All parties include PDF printable invitations for you to print at home.

If you’re unable to print:

  • Invitations can be collected from Boomerang, or

  • We can post them to you for £10

Online invitations coming soon.




3. Can I change the number of children attending?

Yes — for Disco parties, guest numbers can be changed on the day if required.




4. Do you provide party bags?

Yes — sweet bags are included for all party guests as part of your package.

Gluten-free sweets are available if required. Please let us know in advance.
You’re also welcome to bring your own party bags.




5. If I bring my own party bags, can the price be reduced?

Party sweet bags are included as part of the package, so the party price remains the same.

However, you’re very welcome to add our sweet bag contents into your own bags.




6. Is there anything I need to do before the party?

Yes — all Disco party guests must have a completed waiver.

You will need to:

  • Complete a waiver form for your child/ren

  • Provide a guest list including first name, last name, and date of birth

  • Provide food choices for each guest




7. How do I sign a waiver for my child?

Waivers can be completed online in advance.

Waiver stations are available on-site; however, these may be busy and could cause delays, so we strongly recommend completing waivers before arrival.




On the Day of the Party

1. What happens when we arrive?

Please check in at Reception on arrival.

Our team will:

  • Confirm final guest numbers

  • Take any outstanding payments

  • Confirm food choices

A member of our Party Team will then escort you to your party room once it’s ready.




2. When can we access the party room?

We aim to have your party room ready up to 15 minutes before your start time.

Earlier access may be possible depending on availability. Please contact us in advance if you would like to request this.




3. How long does the party last?

Disco parties run for 1 hour and 30 minutes.

Your party room is yours for the full duration.
We kindly ask that rooms are vacated within 10 minutes after the party ends to allow preparation for the next celebration.




4. Can we decorate the party room?

Yes — you’re welcome to bring:

  • A banner

  • Balloons

Please speak to our Party Team about designated decoration areas.

For safety and room care:

  • No Blu Tack or Sellotape on walls

  • No confetti, please




5. Do parents need to pay to stay?

Parents and carers staying only for the party do not need to pay.

If siblings wish to use Boomerang and are not part of the party, normal admission charges apply.




Party Food & Dietary Requirements

1. What food options are available?

Food choices can be selected on the day or provided in advance with your guest list.

Hot food options (served with chips in individual baskets) include:

  • Chicken nuggets

  • Veggie nuggets

  • Cheese & tomato pizza

  • Sausages

  • Veggie sausages

  • Hot dogs

  • Fish fingers

If you would prefer a cold food option, please advise us at the time of booking.




2. Do you cater for dietary requirements?

Yes — we offer a range of alternatives:

  • Vegetarian / Vegan: Nuggets, sausages, pizza

  • Gluten-free: Nuggets, fish fingers, sausages

  • Dairy-free: Sausages, fish fingers, chicken nuggets

If you have additional dietary requirements, please contact us in advance to discuss.

Please note: Boomerang is a nut-free venue.




3. When is the food served?

Party food is served in your party room approximately 1 hour after the party starts.




4. Can I order extra food to come out with the party?

Yes — additional children’s meals can be ordered.

Please inform the servery staff at the time of ordering that you would like the food to be served with the party.




Cake, Candles & Extras

1. Do you provide the birthday cake?

No — families bring their own cake.

If you experience a cake emergency, please speak to Reception and we’ll do our best to help or suggest local options.




2. Can you store our cake?

Yes — we’re happy to store your cake in our fridge or party prep area, subject to space availability.




3. Do you provide candles and cake knives?

Yes — we provide:

  • Candles

  • Matches

  • Cake knives

  • Napkins

Please collect these from Reception and return them after use.




4. Can you make an announcement during the party?

Absolutely! Just ask a member of the Reception Team and we’ll be happy to make an announcement for you.




5. Do you offer desserts?

Desserts are not included as standard.
However, slushies can be added as an optional extra for all guests.




After the Party

1. What if not all the children turn up?

We don’t offer cash refunds for non-attending guests.

However, you can:

  • Use the space for a sibling or extra guest, or

  • Receive a Boomerang return-to-play voucher for guests who didn’t attend




2. How do we receive the return-to-play voucher?

Vouchers are sent automatically by email to the address used when booking, shortly after your party ends.




3. Do you have bags for presents?

Yes — if you need help transporting presents to your car, just ask a team member. Bags are available.




Disco Party Specifics

1. How does the music work?

You’re welcome to play your own music during the party. We can provide an aux lead and adapter (a small refundable deposit is required — £10 cash or a valuable item such as keys or a wallet).

Alternatively, we’re happy to play our in-house party playlist featuring fun, family-friendly pop classics.




2. Are lights and effects included?

Yes — a light-up dance floor, disco lighting, and effects are included to create a fun party atmosphere.